MOD PRESS RELEASE: War Pension and Armed Forces Compensation Schemes Complaints Process Change

The Ministry of Defence has introduced an updated process for actioning War Pension and Armed Forces Scheme complaints.

As part of an ongoing effort to modernise and improve services for customers, the Ministry of Defence has introduced an updated process for actioning War Pension and Armed Forces Scheme complaints, to simplify the process and reduce the time taken to receive a final response. Read more here.